Digital Banking FAQs – Everything You Need to Know
At South Georgia Banking Company, we’re proud to offer digital banking services that make it easier than ever to manage your money, anytime, anywhere. Whether you’re new to online banking or just looking for quick answers, we’ve put together some of the most common questions we receive about SGBC’s digital banking.
Q1: How Much Does Digital Banking Cost?
Good news, it’s free! There are no additional fees for accessing SGBC’s digital banking services.
Q2: How Do I Enroll?
Enrollment is simple. You can sign up through the SGBC mobile app or by visiting SGBC.Bank.
Q3: Is It Secure?
Yes! Security is our top priority. SGBC digital banking uses encryption, password protection, and automatic time-outs to keep your information safe. No account data is stored on your device. And if your phone is ever lost or stolen, you can quickly disable access online or by calling us.
Q4: What Carriers Are Supported?
We support most major U.S. carriers, including AT&T, Sprint, T-Mobile, and Verizon. If your carrier isn’t listed during enrollment, select Other and try the Mobile Web option, or check back later as we’re always expanding support.
Q5: Is Digital Banking Supported on My Device?
Yes! Digital banking works on most devices with a web browser that supports cookies. Plus, our mobile app is available on both iPhone and Android smartphones.
Q6: How Can I Access My Digital Banking Account?
You can log in from your PC, Mac, tablet, or mobile device, whichever is most convenient for you.
Still Have Questions?
We’re here to help. If you need assistance enrolling or using digital banking, stop by your local SGBC branch or give us a call.
Ready to get started? Download the SGBC mobile app or enroll today at SGBC.Bank.
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